×
Home / Corporate Overview / Materiality Assessment

MATERIALITY ASSESSMENT

FOCUSING ON THE MATTERS THAT DRIVE IMPACT

Our materiality assessment helps us identify and prioritize the issues that influence long-term value creation. This helps us ensure our strategy remains aligned with emerging expectations, business resilience, and responsible growth.

MATERIALITY MATRIX

APPROACH TO MATERIALITY

We conducted an internal engagement exercise involving cross-functional teams and key stakeholders to identify material issues affecting our business. The process was guided by regular external interactions, internal survey feedback, and industry benchmarking, in alignment with GRI’s materiality principles.

OUR MATERIAL MATTERS

M1
Sustained performance & quality

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M2
Health, safety and environment

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M3
Climate change

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M4
Intellectual property

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M5
Innovation

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M6
IT, data center & farsight disaster recovery

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M7
Human capital development

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M8
Maintenance

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M9
Data protection

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M10
Brand risk/ reputation

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M11
Customer satisfaction

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M12
Disaster recovery

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M13
Supply chain management

Capitals Impacted

SDGs Linked

Stakeholders Impacted

M14
Corporate governance & business ethics

Capitals Impacted

SDGs Linked

Stakeholders Impacted

Read more in the Business Responsibility and Sustainability Report section

Stakeholder Engagement

Environmental, Social and Governance (ESG)