Stakeholder Engagement

Engaging proactively with stakeholders

Our stakeholders are the most important partners in our journey to deliver long-term value. Effective stakeholder engagement is the key to delivering on our strategic objectives. We seek to balance the needs, interests, and expectations of stakeholders with those of the business through an integrated and inclusive process.

Stakeholder Engagement Process

Read more Page 130Business Responsibility and Sustainability Report section

Value Delivered to Stakeholders in FY 2022-23

Nurturing Stakeholder Relations	Value Created
EMPLOYEES Challenging work, with opportunities to make a difference Career development and advancement opportunities A safe and healthy work environment, supported by flexible work practices Fair remuneration, effective performance management and recognition	₹5,430 Million Expenses and benefit
SHAREHOLDERS Attractive and sustainable growth strategy Transparent reporting and disclosure Sound ESG practices, measured through ESG ratings Strong balance sheet to protect against downside risk	₹3,259 Million Dividend declared
COMMUNITIES Limiting our own impact on the environment Partnering on common social and environmental issues Developing products which reduces ours & customers carbon footprint	₹137 Million CSR spending
GOVERNMENT Compliance with all legal and regulatory requirements (meeting minimum regulatory requirements) Being a responsible taxpayer in the countries in which we do business Active participation and contribution to industry and regulatory working groups	₹3,373 Million Paid in taxes to the government
CUSTOMER Responsible and ethical business partner Excellence in client servicing and meeting their dynamic requirements Partnering with customers in enabling their growth	Differentiated products and solutions and engineering support Despite supply chain issues
BUSINESS PARTNERS Sustained business opportunities Timely payments for cash flow predictability Trusted and collaborative working relations with necessary support for evolving business needs	Strengthened long-term partnerships