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MATERIALITY

Mapping material matters for effective resolution

We recognize the importance of identifying and addressing the most pressing issues affecting our business and stakeholders to ensure long-term value creation. We have a well-structured approach to analyze material issues, allocate resources, and develop strategies to manage them in a meaningful way.

APPROACH TO MATERIALITY

We have conducted an in-house engagement activity involving teams from all functions and stakeholders to identify key material issues impacting our business. This process was informed by routine engagements with external stakeholders, survey-based feedback from internal stakeholders, and benchmarking against industry peers, all the while adhering to the GRI standard principles of materiality.

OUR MATERIAL MATTERS

M1 Sustained performance & quality


M2 Health, safety and environment


M3 Climate change


M4 Intellectual property

M5 Innovation


M6 IT, data center & farsight disaster recovery


M7 Human capital development


M8 Maintenance


M9 Data protection


M10 Brand risk/reputation


M11 Customer satisfaction


M12 Disaster recovery


M13 Supply chain management


M14 Corporate governance & business ethics