BFL Excellence System is about developing and strengthening the
management systems and processes of the organization, to improve
and create value for stakeholders.

BFL Excellence is much more than having a quality system in place. BFL Excellence is about achieving excellence in everything we do (including leadership, strategy, customer focus, information management, people and processes) and most importantly achieving superior business results.

The important Tools and Techniques included in BFL Excellence System
BFL Excellence System Pillars
1 People Engagement
  • Problem Solving/ DMAIC/ Six Sigma
  • Lessons learnt
  • Kaizen & Continuous improvement
  • Skill up gradation / Multi skilling
  • Ideation Process
2 Performance Management System
  • Business Plan
  • Operations Plan & Monitoring
  • Management Review meetings
  • Communication meetings/ Accountability Meeting- shop floor
  • Layered Audits
  • Team centres – Communication boards/ PIC
3 Operating System
  • 5S/ workplace organization – Swachhata Abhiyan
  • Value Stream Mapping/ Maki-Gami analysis – Industry 4.0
  • Standardized work
  • Fast response
  • TPM/ Office TPM
  • Mistake proofing
  • SMED
  • Visual Management
  • Lean Logistics/ Inventory Management
  • Health, Safety, Environment & Sustainability
    -Green Initiative
  • Ergonomics
  • Quality System
4 Engineering System
  • Change Management – 4 M
  • Flawless NPD/ Gate Review System
  • Product Reliability
  • Bill of Processes
  • Technology development/ New facility development
5 Customer Satisfaction Management
  • Voice of the Customer (Q,C,L,D,M)